Kohima: Federal Bank launches intensive RBI-wide outreach program | MorungExpress

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An official addressing the launch of the RBI-wide Intensive Awareness Program held in Kohima on November 1.

News Morung Express
Kohima | November, 1st

Federal Bank, Kohima launched the Reserve Bank of India (RBI) wide intensive outreach program from 1st to 30th November.

Joy Justin Bongcher, Deputy Superintendent of Post Office, Nagaland (Kohima) Division, said the banking industry needs to educate the general public about cyber security and the customer grievance mechanism.

He was addressing a section of bankers, both central and private banks, during the program launched by Federal Bank, Kohima in the state capital on November 1. He cited cybersecurity and resolving customer grievances as important and crucial aspects for the people.

As bankers, he said they are “guardians of public money and it is our moral duty and responsibility to take care of their money and their trust”.

Stating that under digital India, technology has played an important role in banking today. He said bankers need to take care of cybersecurity and fraud needs to be taken care of.

Joy said banking is not just a lucrative business, but a big social responsibility. He then called on service providers to bring financial equality to the masses through the outreach program.

The speaker informed that along with the rest of the country, all 16 districts of Nagaland will participate in the month-long outreach program to spread the Indian government’s initiative through the Reserve Bank of India which started today today and will end on November 30.

He said Prime Minister Narendra Modi launched India Post Payment Banks in September 2018 with the aim of promoting financial inclusion among low-income and disadvantaged sections of society at the last mile by leveraging the postal network in the country. and a technology-driven banking solution.

The program was chaired by Rishikesh Baruah, Federal Bank Officer and the main organizer was Rupam Dey, Branch Manager, Federal Bank. The program covered topics aimed at raising public awareness of financial customer rights, grievance mechanism and awareness of safe banking practices, fraudulent transactions.

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